Lien Search: a Critical Part of the Total Loss Claims Process With 37 percent of vehicles in Canada having an existing lien, conducting a lien search during a total loss claim is an ever-important task in every insurer’s workflow. Confirming if any lien holders have registered security interests on the[…]
From the blog
enservio: It’s Solera’s Expansion from the Garage to the Home
And it’s in Canada… Last year, Solera announced the acquisition of enservio, the market leader in property contents software and services for the insurance and homeowner marketplace. enservio helps claims professionals work smarter and faster. The product portfolio consists of three core offerings; Contents Valuation Platform: the collaborative, SaaS environment[…]
Future Thinking: What Parts Trends are Impacting Estimate Costs
What’s keeping automotive industry claims professionals up at night? One topic might be, “what parts trends will impact estimate costs?” To answer that, our data scientists have taken a look back at the industry data and market intelligence we’ve gathered from the past year in an attempt to provide some[…]
Parts Availability and Procurement Options in Seconds: Pioneering a New Frontier for Body Shops
Parts Availability and Procurement Options in Seconds: Pioneering a New Frontier for Body Shops For many independent body shop owners and MSOs, the automation benefits from using APU as part of the Direct Repair Program with their insurance partners has helped them to save time, automate the parts procurement process,[…]
Parts Availability and Procurement Options in Seconds: It Wasn’t Always This Way
Automation was a little-known word in the 1990s when it came to parts sourcing and ordering. After seeing shops struggle each day with such a time-consuming manual process, the entrepreneurial minds behind APU Solutions thought it was time for change. Saying Goodbye to Phone Tag Parts Sourcing When the company[…]
Audatex Adds Ford to Brands Supported by AudaVIN
Audatex Adds Ford to Brands Supported by AudaVIN AudaVIN, an advanced vehicle identification technology, integrates vehicle-specific information into the Audatex platform for more accurate collision damage estimates and faster, consumer friendly total loss claims settlements. Nov 2, 2016 – Audatex North America, Inc. a wholly owned subsidiary of Solera Holdings,[…]
Reduce Your Risk of High Indemnity and Long Cycle Times with Accurate Data
Reduce Your Risk of High Indemnity and Long Cycle Times with Accurate Data In this highly competitive market, insurers are constantly looking for ways to improve operational efficiency, and the industry’s recent attention to performance scorecards and metrics to measure key performance indicators (KPIs) is underlining the need for managers[…]
The Challenge of Dispatch Assignments
Are Dispatch Teams Feeling the Pain? While most of the claims management process has innovated towards automation, many dispatch teams are still suffering from the challenges of a manual, end-of-day dispatching workflow. It is time consuming and not flexible enough to handle exceptions or priority assignments as they are raised[…]
Insurers: Are you optimizing your repairs?
It’s time for a paradigm shift. It’s time to do away with the average cost of repair (ACR) as the “gold standard” for managing repairer performance. It’s time for insurers to have an accurate and not average look at their business by adopting a normalized cost of repair methodology to[…]
CCIF: First Notice of Loss Assignment (FNOL) Opportunity
Solera Canada is proud to support this important industry driven initiative. Preliminary evidence from participating insurers indicates good early results using the standard 18 FNOL items as their first page assignment view to insurers. While a more formal measurement of the new system is underway, participating major insurers are reporting[…]