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Industry

The Human-in-the-Loop Approach

In the automotive industry, we know artificial intelligence and machine learning technologies help reduce claimant complexity, speed up the claims cycle, and deliver an overall better customer experience. They can also deliver real-time results to insurers, repairers, and consumers regarding: Accurate, consistent and faster estimations Increased triage accuracy Automation at[…]

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What’s next: A Deeper Dive into Digital Transformation

Last week, we held our second global webinar, featuring a panel of Solera’s leadership and product experts. (If you missed it—don’t worry! You can catch the recording here.) Since our first webinar in the series, the industry has begun seeing signs of recovery, including increases in private automotive travel. Now’s[…]

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Data Dive: Point of Impact as a Predictor of Repair Damage

In previous Data Dive articles, we’ve looked at a variety of metrics including supplementation rates, betterments and the key drivers of Gross Appraisal Values (GAV), among others. Today, we examine the relationship between primary point of impact and GAV.  Primary point of impact (POI), is the area where the most[…]

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Enservio Straight Through Contents – Now Available in Canada

Digitally Transforming the Contents Claim Experience For the past year, Enservio’s Straight Through Contents® has been receiving rave reviews from US insurers for its ability to effortlessly guide the policyholder from inventory capture straight through to settlement. By empowering carriers to enable policyholder self-service and leveraging real-time business intelligence, the platform allows[…]

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Meet Kiara Reissner, an automotive refinishing apprentice from Vancouver, BC.

In the collision repair industry, it is difficult to attract a younger and diverse group to replace the older generation that fills the majority of our positions today.  As a result, there have been renewed efforts to develop attractive and fulfilling careers for young professionals.  We had the opportunity to meet an apprentice at CCIF Calgary who[…]

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A story of prescans and squirrels

We’re excited to announce a new generation of pre and post scanning tools. We call it the Vehicle Health Check (or VHC) Scanning Suite. Our goals were to make scanning affordable, portable, and easy. To this end, the VHC Pro is a pocket-sized OBD2 dongle that fits in your pocket[…]

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Data dive: why betterments are better

Solera Canada’s Audatex Estimating makes it easier to record betterments and appearance allowances, which results in more accurate estimates and reduced average severity. The latest numbers back this up:  Audatex’s estimates are over three times more likely to have betterments, and twice as likely to have appearance allowances (compared to[…]

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GoTime Autosource now available in Canada

We are pleased to announce that GoTime Autosource is now available to Canadians. GTA is a mobile app designed to speed up the process of vehicle conditioning for insurance staff and independent appraisers. It features advanced vehicle identification, one-thumb conditioning, and the market-driven valuations of Autosource (our industry-leading valuation service). The[…]

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