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From the blog

How to improve the claims experience and increase customer satisfaction

When it comes to handling drivable claims, managing customer expectations is a top priority. Today’s consumers are becoming wiser than ever, with an overwhelming amount of information available to them. Businesses that want to continuously thrive need to stay on top of consumer expectations. A recent study by J.D. Power[…]

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Increasing efficiency in your service lane

A recent article published in the Canadian Auto Dealer outlined various solutions available to maximize dealership fixed operations efficiency, and improve the customer experience. Your service department can be the most profitable part of your dealership, and investing in solutions to drive average repair order value and increase efficiency, creating[…]

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The new battle ground in automotive claims: humans v. technology

With the evolution of claims management technology, the Canadian insurance industry is experiencing a major shift from manual to automated claims processing. However, the battle between humans and technology does not have to be a zero-sum game. A recent article titled Leakage published in Claims Canada, argues that failures in existing[…]

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Unlock the hidden potential of Big Data with Predictive Analytics

Over the past few years, vehicle telematics has generated a lot of excitement, especially regarding its deployment to support usage-based insurance (UBI) programs. I believe that UBI allows insurers the ability to analyze and price risks far more accurately than traditional pricing models, provided the right predictive models are in[…]

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Millennials, technology a key focus at AudaVision 2015

By Zara McAlister, April 15, 2015 With a suite of alternative mobility options available to today’s consumer, speakers at AudaVision 2015 agree that dealers need to brush up on their digital strategies if they want to capture consumers —particularly Gen-Y Dealers are operating in a new world where consumers can[…]

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AudaVision 2015: Full Spectrum

Autosphere.ca – By Huw Evans – April 14, 2015 AudaVision 2015 was designed to deliver valuable information for professionals working in all sectors of the automotive industry. On April 7 and 8, Audatex Canada hosted AudaVision 2015. A two-day conference, taking place at the Palais Royale, just west of downtown[…]

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Next is Now at AudaVision Toronto 2015

Toronto, Ontario — April 13, 2015 — Next-generation technology can lead to quicker, more accurate estimates and cost savings for those who choose to embrace it, according to Jamie Watters, Director of Product Management for Audatex Canada. Watters discussed the new Audatex Estimating powered by AudaNet at AudaVision Toronto. The[…]

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ALS Ice Bucket Challenge

Anthony Giagnacovo of Audatex Canada takes the ALS Ice Bucket Challenge! Donations can be made online. Terry Allen of Speedy Collision challenges Anthony Giagnacovo to help raise awareness in the fight against ALS.

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