By Collision Repair Magazine July 15, 2024 In recent months, CARSTAR Torcam owner and general manager Sebastian Torres has implemented Solera’s AI-powered automated damage detection technology to manage capacity levels. In January, Torres’ Brantford store was about four to six weeks backlogged. By June, backlogs were down to one to[…]
As insurers are well aware, supplements are a major source of friction during the claims process—impacting cycle time, staff labour—especially reviewers, and even the payment process. Granted, although getting the estimate right the first time is the ultimate objective, supplements will always be necessary in many cases: part price changes,[…]
In previous Data Dive articles, we’ve looked at a variety of metrics including supplementation rates, betterments and the key drivers of Gross Appraisal Values (GAV), among others. Today, we examine the relationship between primary point of impact and GAV. Primary point of impact (POI), is the area where the most[…]
At this stage in the game, no one really knows how the Covid-19 outbreak will play out. But we may be able to learn a few things from a tragedy that occurred in March 2011. Nine years ago, a 9.1 magnitude earthquake off the coast of Tōhoku, Japan caused a chain[…]
Solera Canada’s Audatex Estimating makes it easier to record betterments and appearance allowances, which results in more accurate estimates and reduced average severity. The latest numbers back this up: Audatex’s estimates are over three times more likely to have betterments, and twice as likely to have appearance allowances (compared to[…]
We are pleased to announce that GoTime Autosource is now available to Canadians. GTA is a mobile app designed to speed up the process of vehicle conditioning for insurance staff and independent appraisers. It features advanced vehicle identification, one-thumb conditioning, and the market-driven valuations of Autosource (our industry-leading valuation service). The[…]
A CASE vehicle is one that fits into one or more categories defined by the CASE acronym: Connected: this vehicle has a live high-speed Internet connection with reliable uptime Autonomous: this vehicle does not need a human operator to drive Shared: this vehicle has more than one regular operator, excluding[…]
The world is speeding up. Over the past 20 years, we’ve moved from clunky desktops and fax machines to slim smartphones and high fidelity video communication. Yet for many automotive insurers, cycle time has remained virtually unchanged1. Tackling this efficiency issue should be on the minds of any insurer’s information[…]
Of course, one expects the overall costs of appraisal to go up for non-driveable repairs. But we noticed that both supplement probability and costs also increased. Some of this must have to do with the nature of non-drives, but estimate accuracy is also a major factor in supplement outcomes. Thus[…]
With the industry’s most advanced damage capturing, parts representation, and modern design, Qapter XL creates highly accurate estimates for heavy trucks and commercial vehicles from anywhere, on any device. Over one million trucks travel on Canadian highways and roads. With Qapter XL, you can easily capture damage and select parts for most[…]
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