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From the blog

AudaVision 2017 takeaways

This year saw the launch of a re-imagined Solera Canada event series: AudaVision. These half-day forums deliver high-level insight into industry trends, through the unique lens of Solera’s technical platforms and solutions. We visited Winnipeg, Toronto and Québec, and have our eyes on other locations for next year. The rapid acceleration[…]

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Supplement costs and rates analysis

As insurers are well aware, supplements are a major source of friction during the claims process—impacting cycle time, staff labour—especially reviewers, and even the payment process. Granted, although getting the estimate right the first time is the ultimate objective, supplements will always be necessary in many cases: part price changes,[…]

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New Canadian releases: Enservio ContentsExpress and GoTime Inspection (coming soon)

Enservio’s ContentsExpress self-service module has allowed thousands of homeowners to accurately self-report content losses Unfortunately, natural disasters are unavoidable in many parts of the world. Be it flood, fire, hail or some other catastrophe, these devastating events test the limits of emergency response units, community leaders and of course, insurer[…]

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Data dive: seasonal trends in replace versus repair decisions

Are busy times (e.g. the winter) more likely to see replace versus repair choices? In short: yes. As automation continues to pervade the estimating process, the estimator faces fewer decisions. Reminders, compliance rules, audit tools and even mandatory fields are all designed to lead the estimator down the path of[…]

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Lien Search Made Easier with Autosource

Lien Search: a Critical Part of the Total Loss Claims Process With 37 percent of vehicles in Canada having an existing lien, conducting a lien search during a total loss claim is an ever-important task in every insurer’s workflow. Confirming if any lien holders have registered security interests on the[…]

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enservio: It’s Solera’s Expansion from the Garage to the Home

And it’s in Canada… Last year, Solera announced the acquisition of enservio, the market leader in property contents software and services for the insurance and homeowner marketplace. enservio helps claims professionals work smarter and faster. The product portfolio consists of three core offerings; Contents Valuation Platform: the collaborative, SaaS environment[…]

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Future Thinking: What Parts Trends are Impacting Estimate Costs

What’s keeping automotive industry claims professionals up at night? One topic might be, “what parts trends will impact estimate costs?” To answer that, our data scientists have taken a look back at the industry data and market intelligence we’ve gathered from the past year in an attempt to provide some[…]

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