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From the blog

GoTime Autosource now available in Canada

We are pleased to announce that GoTime Autosource is now available to Canadians. GTA is a mobile app designed to speed up the process of vehicle conditioning for insurance staff and independent appraisers. It features advanced vehicle identification, one-thumb conditioning, and the market-driven valuations of Autosource (our industry-leading valuation service). The[…]

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Names in the news: Stewart Tarrant

Stewart Tarrant joined Enservio (a Solera Company) in early 2018 to lead the organization’s Canadian Contents Appraisal Division. As a claims management and appraisal expert, he is responsible for all aspects of the division including the development and market roll-out of Enservio, talent recruitment, client relationship management, and overall strategic[…]

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An introduction to CASE vehicles

A CASE vehicle is one that fits into one or more categories defined by the CASE acronym: Connected: this vehicle has a live high-speed Internet connection with reliable uptime Autonomous: this vehicle does not need a human operator to drive Shared: this vehicle has more than one regular operator, excluding[…]

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Why do supplement costs more than double for non-drives?

Of course, one expects the overall costs of appraisal to go up for non-driveable repairs. But we noticed that both supplement probability and costs also increased. Some of this must have to do with the nature of non-drives, but estimate accuracy is also a major factor in supplement outcomes. Thus[…]

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Qapter XL for heavy truck estimating – the most efficient way to write Class 4+ sheets

With the industry’s most advanced damage capturing, parts representation, and modern design, Qapter XL creates highly accurate estimates for heavy trucks and commercial vehicles from anywhere, on any device. Over one million trucks travel on Canadian highways and roads. With Qapter XL, you can easily capture damage and select parts for most[…]

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Fluttrbox: On-demand property inspections

We recently acquired Montreal-based Fluttrbox, an emerging provider of on-demand aerial property inspections. The innovative software platform created by Fluttrbox, in conjunction with drone and other aerial technology, delivers granular property detail to insurers, reducing both time and cost in underwriting and claims processes. This is highly beneficial for not just[…]

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Names in the news: Albert Blais

Albert Blais heads up our Technical Support team, which achieved a First Contact Resolution (FCR) of 94% in 2017. In other words, almost all customer support issues were solved on the first call. Considering that many of us loathe having to have multiple conversations with any kind of customer service[…]

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Who will fix cars in 2025?

Your mechanic, no? Well, maybe not. It’s 2018, and while 2025 may sound like a futuristic number, seven years is not all that far way. Seven years ago, Prince George was born, The Toronto Star broke the Rob Ford fiasco(s), and there was a blackout at the Super Bowl. Those[…]

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