Direct-Hit by Identifix delivers all data, tools and information necessary to help automotive repair professionals run their shops as efficiently, accurately and profitably as possible. Key features include: Remove/Replace Procedures Component Locations Colored Wiring Diagrams Diagnostic Trouble Codes (DTCs) Technical Service Bulletins (TSBs) Specs and Capacities Estimating Tools Labor Guides[…]
AutoPoint is an industry leading multipoint inspection platform designed to help you meet and exceed the needs of your customers. This innovative suite is comprised of four service tools: Welcome Point, OnPoint, AccessPoint and RetentionPoint. Each maximize your service department’s repair order management capacity, increase customer satisfaction through personalized digital[…]
OwnerCare A personalized digital inspection summary report integrates with the AccessPoint tool to deliver updates straight to your motorist via text or e-mail. This empowers your customer to make decisions on repair approvals using instructive articles, videos and photo comparisons. Through the use of informative tools, the platform supports your[…]
The OnPoint solution gives your department the tools needed to increase efficiency and maximize capacity. MultiPoint Inspection Provides your technicians with a checklist to standardize the vehicle inspection process. The tool allows your technicians the ability to highlight areas of immediate concern and flag upcoming service recommendations. Connect This inter-departmental[…]
The WelcomePoint solution creates a seamless greet and write up experience for your motorist, whether they have booked an appointment or have simply walked in. The mobile tool enhances interaction with customers while increasing efficiency in the service lane. One of the top items dealerships have requested is a solution[…]
This tool offers a live call and digital communications solutions to recapture deferred recommendations. This way your department can send out live call and e-mail campaigns to remind, educate and entice motorist who have deferred previous service recommendations. Without any effort we can give our customers targeted effective messages that[…]
Audatex APU is an alternative parts utilization solution that is seamlessly integrated with Audatex Estimating. It locates recycled, aftermarket, reconditioned and surplus original equipment parts for vehicle repairers. Audatex APU sources these alternative parts from an extensive network of qualified automotive recyclers, parts distributors, dealers and manufacturers. Users can search, select[…]
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