Better manage the greet and repair order process

The WelcomePoint solution creates a seamless greet and write up experience for your motorist, whether they have booked an appointment or have simply walked in.

The mobile tool enhances interaction with customers while increasing efficiency in the service lane. One of the top items dealerships have requested is a solution to better manage the greet and repair order (RO) process. WelcomePoint provides service advisors with every detail about your customer’s vehicle, facilitating a seamless RO process and creating a personalized experience for the customer.

The efficiencies that you gain really do translate into being able to move more cars through the shop, and increased profitability for the entire dealership.

—David Frey, Diagnostic Technician, Hendrick BMW