Your mechanic, no? Well, maybe not. It’s 2018, and while 2025 may sound like a futuristic number, seven years is not all that far way. Seven years ago, Prince George was born, The Toronto Star broke the Rob Ford fiasco(s), and there was a blackout at the Super Bowl. Those[…]
This year saw the launch of a re-imagined Solera Canada event series: AudaVision. These half-day forums deliver high-level insight into industry trends, through the unique lens of Solera’s technical platforms and solutions. We visited Winnipeg, Toronto and Québec, and have our eyes on other locations for next year. The rapid acceleration[…]
Are busy times (e.g. the winter) more likely to see replace versus repair choices? In short: yes. As automation continues to pervade the estimating process, the estimator faces fewer decisions. Reminders, compliance rules, audit tools and even mandatory fields are all designed to lead the estimator down the path of[…]
Parts Availability and Procurement Options in Seconds: Pioneering a New Frontier for Body Shops For many independent body shop owners and MSOs, the automation benefits from using APU as part of the Direct Repair Program with their insurance partners has helped them to save time, automate the parts procurement process,[…]
Automation was a little-known word in the 1990s when it came to parts sourcing and ordering. After seeing shops struggle each day with such a time-consuming manual process, the entrepreneurial minds behind APU Solutions thought it was time for change. Saying Goodbye to Phone Tag Parts Sourcing When the company[…]
Reduce Your Risk of High Indemnity and Long Cycle Times with Accurate Data In this highly competitive market, insurers are constantly looking for ways to improve operational efficiency, and the industry’s recent attention to performance scorecards and metrics to measure key performance indicators (KPIs) is underlining the need for managers[…]
Are Dispatch Teams Feeling the Pain? While most of the claims management process has innovated towards automation, many dispatch teams are still suffering from the challenges of a manual, end-of-day dispatching workflow. It is time consuming and not flexible enough to handle exceptions or priority assignments as they are raised[…]
Solera Canada is proud to support this important industry driven initiative. Preliminary evidence from participating insurers indicates good early results using the standard 18 FNOL items as their first page assignment view to insurers. While a more formal measurement of the new system is underway, participating major insurers are reporting[…]
For decades, the vehicle identification number (VIN) has been used by insurers and repair shops to identify specific vehicle information. A VIN has 17 characters, but only the first 11 are usually used to help identify vehicle information. Details such as country of production, manufacturer, year, and model are extracted[…]
An article published in the Globe and Mail reports that in recent years, distracted driving has caused more deaths than impaired driving or speed-related collisions. A recent article from RBC Insurance says that about 72 per cent of Canadians admit to distracted driving and 9 out of 10 have noticed other[…]
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