Audatex Canada’s new InsightPlus provides powerful, consolidated performance –based metrics to improve business operations
TORONTO, Ontario, 30 January 2014 — CSN Collision & Glass, Canada’s largest network of collision repair facilities, and Audatex Canada ULC, the leading provider of claims solutions serving Canada’s automotive industry, today announced that CSN has selected Audatex InsightPlus as its new National Data Solution engine.
As part of its initiative to deliver value, CSN decided it needed to enhance its core performance measurement systems with a best-of-breed solution to help Members achieve their business goals. The company sought a solution that could protect shop data and yet offer the transparency and flexibility required in providing customized reporting and analytics to over 285 locations on a regular and frequent basis. The solution currently is being rolled-out on a shop-by-shop basis.
“We were impressed with the RFP response from Audatex Canada,” said Jay Hayward, Vice President of Operations, CSN Collision & Glass. “They put together a strong case that not only addresses our current requirements but also anticipates future business needs. They clearly demonstrated to us they have the experience, knowledge and resources to roll-out and sustain such a critical component of our network’s business data infrastructure. Above all else, we knew Audatex Canada to be a trusted and professional partner, committed to providing best-in-class solutions.”
Audatex InsightPlus is a new and innovative web-based business intelligence tool providing CSN:
- A single, comprehensive source for benchmarking auto claims and repair data performance for every CSN shop
- A fully customizable and interactive analytics interface available in English and French with dashboard views and personalized query capabilities
- Daily updates with integrated and targeted reporting
“I am extremely proud of our strong partnership with CSN and our role in helping drive additional value to CSN member shops right across the country,” said Anthony Giagnacovo, Managing Director, Audatex Canada. “This truly was a collaborative effort completed in an incredibly short period of time. Our Canadian –based product and development teams worked closely with CSN to bring to market a really innovative data solution that will help CSN remain on the cutting edge of the industry.“
The Audatex InsightPlus project team. Seated front centre, left to right, are Flavio Battilana, Chief Operating Officer, CSN Collision & Glass, and Anthony Giagnacovo, Managing Director, Audatex Canada.
About Audatex Canada
Audatex Canada is a leading provider of claims information solutions to insurance companies and automotive repair facilities. Audatex Canada ULC is a wholly owned subsidiary of Solera Holdings, Inc. Solera provides global information solutions that help customers automate their processes; manage millions of claims each year, and resolve billions of dollars in claims settlements efficiently and effectively. As part of the Solera group of companies, Audatex and its related brands draw on each other to develop and deliver the latest technologies, market intelligence and best practices to over 75,000 customers in 65 countries. The complementary businesses provide repair estimation, vehicle valuation, vehicle history, fraud detection, salvage solutions, data and analytics, and much more.
About CSN Collision & Glass
Founded in 2002 by a group of four successful collision repair owners, CSN was established to assist independent collision repair facilities to continuously improve their operations through performance assessments, ongoing training and marketing initiatives. Today CSN is Canada’s largest network of collision repair facilities across Canada. Our strength is that the CSN shop owners have a vested interest in the company. CSN continues to focus on providing value to all stakeholders, delivered through continuous improvement, centralization, strong relationships and the commitment to an exceptional customer experience across Canada.
Over the years, CSN has grown from its original four Members to over 285 locations throughout Canada. Never compromising on our beliefs, CSN has always ensured its membership consists of qualified repair facilities who maintain the vision, mission, values and goals. CSN repairs over 130,000 cars annually, and deliver a customer satisfaction rating of 98%. CSN is a company that truly does deliver with Confidence, Trust and Integrity.
For further information, please contact:For CSN Collision & Glass Larry French, Vice-President, Sales and Marketing 416-503-4468 ext 223 [email protected]