Solera Canada



Support you need, when you need it, and using the method that works best for you. 

Audatex Canada provides a single point of contact for resolving technical problems and helping you get the most out of our solutions. Our technical support team is based in Toronto and offers services in both English and French.

General Phone Support and Hours
Phone support is available: Monday-Friday: 8:00 a.m. – 7:00 p.m. EST
Call: 1.866.420.2048

Pressed for time?
Call us and select our “Scheduled Callback” option to set up a convenient time for a technician to phone you back.

Want us to drive?
For a quick, accurate resolution, our Technical Support team can provide a secure remote connection to your computers, servers and network devices.

Technical Support Inquiry Form

Have a less urgent request? Complete our online submission form to request specific product or general product support information. Audatex Canada will process your request within 24 hours.

Account Maintenance Inquiry Form

To change your address or to make a header change, log in to the Online Training Centre and complete the request form. Audatex Canada will process your request within 24 hours.

Please Note: you will need your Online Training Centre login to access this form.

We offer a wide range of training options

Audatex Canada offers a number of training solutions for each of our solutions. We can even customize training to fit our customers and their workflow.

  • Live, virtual instructor-led sessions
  • Web-based classes
  • Classroom settings or on-site training at your workplace
  • Recordings of virtual courses

Our Clients


Streamline your claims process with our integrated solutions for insurers. Learn how to improve accuracy, drive efficiency and increase customer satisfaction at each step in the claims process.

Body Shop

Run a more profitable, productive business. Learn how to work more effectively with your insurance partners, streamline the claims process and exceed your customers’ expectations.

Auto Dealer

Reach qualified buyers easily and quickly. Learn how to get vehicle buyers delivered directly to your inbox.


Save time and simplify parts purchasing. Learn how to quickly source recycled, aftermarket and OE parts.