Solera Canada


FNOL and Triage

Decision Support Platform

FNOL and Triage is a next generation decision support platform that helps improve repair shop assignment optimization. Using a predictive analytics model that normalizes repair cost data, FNOL and Triage provides insurers and MSOs with insight to better support repair shop assignments.

  • Easily visualize how shops perform. See all repair shops in the area and sort them based on the best normalized scores.
  • Understand estimate turnaround time. Insurers can see which shops are creating bottlenecks because of delays in the estimating process.
  • Access comprehensive shop information. See shop information and performance including its rank among peers, number of repairs completed, its best and worst makes, and average estimate time.
  • Create and manage templates. Create schemes and define selection criteria that can be used as filters during repairer searches.
  • Pre-built or ad-hoc reports at your fingertips. Access pre-built reports using drop down parameters to quickly see repair network performance or slice and dice data, create new reports, and drill down into the details for more business insight.

Our Clients


Streamline your claims process with our integrated solutions for insurers. Learn how to improve accuracy, drive efficiency and increase customer satisfaction at each step in the claims process.

Body Shop

Run a more profitable, productive business. Learn how to work more effectively with your insurance partners, streamline the claims process and exceed your customers’ expectations.

Auto Dealer

Reach qualified buyers easily and quickly. Learn how to get vehicle buyers delivered directly to your inbox.


Save time and simplify parts purchasing. Learn how to quickly source recycled, aftermarket and OE parts.