Exceeding Expectations - Collision Repair Shop utilizes AutoWatch - April 2013

“I enjoy those new techniques. That functionality is really important to me,” Urie says. “It’s really frustrating to have to call repair shops all the time to find out what the status is on my job. Now I get those updates from home without making any phone calls or emails. That’s one of the biggest factors that raises my satisfaction with the shop.” —Carl Urie, Customer, Ontario, Ohio

Executive Profile: Wolfgang Ahrens - April 2013

Identifying Exact Vehicle Parts with Latest VIN Technologies - February 2013

Better Training = Better Estimating - February 2013

Repair standards stir debate at CIC - January 2013

Estimating accuracy grows in importance - January 2013

Insurers Not Pleased with New California Aftermarket Parts Regulations - January 2013

Tuuri discusses the factors that have driven average repair costs and claims volume down since the recession and when they may return to 2008 levels. - January 2013

Rick Tuuri Interview*

Driving Maximum Customer Satisfaction with AudaNet - October 2012

"Vallejo Shop Chooses iAutoFocus for Performance, Profits, and Privacy" - July 2012

Claims Technology Steps Out of the Shadows
Replacing a Windows-based damage estimating system with Audatex’s web-based platform was not only an essential move before the company transitioned to iPads, but also saved the insurer $300,000 over the past two years. - June 2012

"High CAFE Standards Driving Material Changes in Vehicle Design" - April 2012

"Collaboration and Know-how Deliver Low Cycle Times at Autohaus Collision" - April 2012

"Audatex Developing Virtual Window into the Shop" - Sept 2011

Audatex Technical Committee drives faster vehicle data updates for VDAs - August 2011

"Three Game-Changers Win Collision Week Innovation Awards" - May 2011

"Mobile Estimating 3.0" - Sept 2010

"Understanding Your Shop's Proficiency When Managing 50 Key Parts Can Increase Profit" - August 2010

"Eye Candy" - June 2010

*© 2013 CollisionWeek (http://www.collisionweek.com)- Reprinted by permission from the publisher.