Consumer Solutions

Providing Consumers — vehicle owners — instant, anytime access to claims and repair information

For over 40 years, AudaExplore has provided integrated solutions that help insurers and repair facilities streamline the automotive claims and collision repair processes—from first notice of loss (FNOL) to collision repair and claims settlement.  At each step in these processes, AudaExplore offers technology products that dramatically improve efficiency and increase policyholder satisfaction, putting consumers — vehicle owners — back on the road safely, in record time.

Over the last decade we have seen the technology landscape change dramatically. We now live in an ever-connected world – instant, transparent and ‘anytime’ access to information is fast becoming the norm. The automotive insurance and collision repair industry is no exception, and there is a growing demand for tools and solutions that connect repairers, vehicle owners and insurers easily and efficiently.  AudaExplore has recognized this shift and has added communication tools to its solution set. And as technology provides software companies with greater options to add intelligence, predictive logic and mobile channels to our solutions, we expect consumers – vehicle owners – to take a greater role in managing and tracking their claims.  

Current AudaExplore Consumer solutions cover the following technology options for repair tracking:

• Email notifications
• Text notifications
• Web-Portals
• Online photos
• Facebook updates