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How to improve the claims experience and increase customer satisfaction

When it comes to handling drivable claims, managing customer expectations is a top priority. Today’s consumers are becoming wiser than ever, with an overwhelming amount of information available to them. Businesses that want to continuously thrive need to stay on top of consumer expectations. A recent study by J.D. Power[…]

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Millennials, technology a key focus at AudaVision 2015

By Zara McAlister, April 15, 2015 With a suite of alternative mobility options available to today’s consumer, speakers at AudaVision 2015 agree that dealers need to brush up on their digital strategies if they want to capture consumers —particularly Gen-Y Dealers are operating in a new world where consumers can[…]

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AudaVision 2015: Full Spectrum

Autosphere.ca – By Huw Evans – April 14, 2015 AudaVision 2015 was designed to deliver valuable information for professionals working in all sectors of the automotive industry. On April 7 and 8, Audatex Canada hosted AudaVision 2015. A two-day conference, taking place at the Palais Royale, just west of downtown[…]

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Next is Now at AudaVision Toronto 2015

Toronto, Ontario — April 13, 2015 — Next-generation technology can lead to quicker, more accurate estimates and cost savings for those who choose to embrace it, according to Jamie Watters, Director of Product Management for Audatex Canada. Watters discussed the new Audatex Estimating powered by AudaNet at AudaVision Toronto. The[…]

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ALS Ice Bucket Challenge

Anthony Giagnacovo of Audatex Canada takes the ALS Ice Bucket Challenge! Donations can be made online. Terry Allen of Speedy Collision challenges Anthony Giagnacovo to help raise awareness in the fight against ALS.

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AudaVision speakers discuss customer service in omnichannel environment

By: Greg Meckbach, Associate Editor, Canadian Underwriter –  2015-04-08 Improving experience for customers is a high priority for North American insurers, but many businesses invest in technology for reasons other than customer service, speakers suggested Tuesday at AudaVision Toronto 2015. Improving customer experience is a high priority for many North[…]

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Telematics the Focus at AudaVision Vancouver 2014

By Mike Davey, Collision Repair Magazine Vancouver, British Columbia — May 28, 2014 — Current and emerging telematics technologies are set to transform businesses across the auto claims economy. The recent AudaVision Vancouver event kept the focus strongly on this growing part of the industry. Audavision Vancouver took place at[…]

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Connecting the Dots at AudaVision Toronto 2014

By Mike Davey, Collision Repair Magazine Toronto, Ontario — January 31, 2014 — The sectors of the auto claims economy are more interconnected than ever before, and the trend is toward even greater connections. Highlighting these growing connections was a major focus during the morning session at AudaVision Toronto 2014, that[…]

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