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Industry

Data dive: seasonal trends in replace versus repair decisions

Are busy times (e.g. the winter) more likely to see replace versus repair choices? In short: yes. As automation continues to pervade the estimating process, the estimator faces fewer decisions. Reminders, compliance rules, audit tools and even mandatory fields are all designed to lead the estimator down the path of[…]

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enservio: It’s Solera’s Expansion from the Garage to the Home

Contents Solutions - Enservio

And it’s in Canada… Last year, Solera announced the acquisition of enservio, the market leader in property contents software and services for the insurance and homeowner marketplace. enservio helps claims professionals work smarter and faster. The product portfolio consists of three core offerings; Contents Valuation Platform: the collaborative, SaaS environment[…]

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Future Thinking: What Parts Trends are Impacting Estimate Costs

What’s keeping automotive industry claims professionals up at night? One topic might be, “what parts trends will impact estimate costs?” To answer that, our data scientists have taken a look back at the industry data and market intelligence we’ve gathered from the past year in an attempt to provide some[…]

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The Challenge of Dispatch Assignments

Are Dispatch Teams Feeling the Pain? While most of the claims management process has innovated towards automation, many dispatch teams are still suffering from the challenges of a manual, end-of-day dispatching workflow. It is time consuming and not flexible enough to handle exceptions or priority assignments as they are raised[…]

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CCIF: First Notice of Loss Assignment (FNOL) Opportunity

Solera Canada is proud to support this important industry driven initiative. Preliminary evidence from participating insurers indicates good early results using the standard 18 FNOL items as their first page assignment view to insurers. While a more formal measurement of the new system is underway, participating major insurers are reporting[…]

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Data exclusivity, pause for concern

Recent industry moves toward creating “exclusive” contractual relationships, particularly around the acquisition and distribution of data, have reminded me of the musings of one of the Internet’s great friends, Tim O’Reilly. I’m a huge fan of Tim O’Reilly. His publications represent a healthy pie slice of my professional education, and[…]

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